Every person alive today has walked into a business or called a company on the phone and discovered their "computers were down". Those words cause us to begin to make alternative plans instantly. Is there another restaurant, another hardware store or another office I can use? Probably not. You need a computer fix. Rely on our computer techs for your computer support.
When any component or part of your vital technology fails, your ability to do business suffers. The goods and services you provide to customers slow down or stop altogether. You lose customers and you lose money. BCC&V is the premier Dennis Computer company helping our customers avoid business catastrophes. Call us before you call Staples, Best Buy or the Geek Squad for computer assistance.We offer two levels of service to your business.
We respond to your requests for help, usually within an hour or less (much less, often within minutes). Our technicians quickly assess your needs through phone or email communication. Then we determine whether your problem requuires an on-site visit or if it can be handled remotely by using our remote desktop technology to take control of the machine or machines that require attention. Apple/Mac, Windows, crashed drives, liquid/water/drink spills, board repairs...we do it all.
Remote access often saves the time necessary for a technician to travel to your location. We can begin working on your problems immediately. Unfortunately, some problems require hands-on repair. Remote access is just one of many tools we use to keep your systems running smoothly.
Beware of online repair claims
There's no comparison between Beach Cities Computers & Video's remote and on-site services and any other company's claim they can provide comprehensive service from some far-away location like India or New York. Those claims are simply not true.
Worst of all, if you pay a far off technician to attempt a repair and it ultimately requires on-site service from BCC&V or any other provider, you will probably have to pay for the same service twice. Any company that cannot provide both remote and on-site assistance, should never claim to offer comprehensive service. Your business depends on making the right choice.
As your business grows, efficiency becomes one of your highest priorities. In the early days, the boss might have done bookkeeping, her kid might have cleaned up and the secretary may have learned to fix some computer issues. There comes a time in every small business when management realizes these practices keep people from doing the things they do best, the things that move the business forward.
Managed Business Technology Services gives you the same peace of mind you get from a bookkeeping service and a janitorial service. The work just gets done, period.
When you choose Managed Services, we will propose the most effective and cost efficient plan for seamless, continuous monitoring, maintenance and repair of your network and all its components. In most cases, your plan will consiste of the following;
We keep your network and all its components healthy and productive while you work and while you sleep. You won't find these services at Best Buy or any other Cape Cod Computer repair store. Beach Cities Computers & Video will match your needs to the appropriate computer technician.